Cookie Policy

Understanding how SystemCastly uses tracking technologies to enhance your learning experience

Last Updated: January 15, 2025

What Are Cookies and Tracking Technologies?

When you visit our website, we use various tracking technologies to make your experience better. Think of cookies as small digital notes that help us remember your preferences and understand how you interact with our content.

These technologies include traditional cookies, local storage, session storage, and similar tools that collect information about your browsing patterns. We're transparent about this because your privacy matters to us.

Most websites use these tools – they're essential for providing personalized experiences and ensuring our educational platform works smoothly for everyone who visits.

Types of Tracking We Use

Essential Functionality

These keep the website working properly. Without them, you couldn't navigate between pages or access secure areas. They're necessary for basic functionality and can't be disabled.

Performance Analytics

We track how visitors use our site to identify popular content and improve navigation. This helps us understand which educational resources are most valuable to our community.

User Experience

These remember your preferences like language settings, course progress, and interface customizations. They make return visits more convenient and personalized.

Educational Enhancement

We track learning patterns to suggest relevant courses and resources. This data helps us create better educational pathways tailored to different learning styles.

How We Collect and Use Your Data

Our tracking systems collect information automatically as you browse. This includes pages visited, time spent on different sections, and interactions with educational content.

  • Identifying which courses generate the most interest among visitors
  • Understanding typical learning paths through our educational content
  • Measuring how effectively our website communicates program benefits
  • Optimizing page load times and navigation flow for better user experience
  • Customizing content recommendations based on browsing behavior
  • Analyzing geographical patterns to better serve our Thailand-based community

We never sell this information to third parties. The data helps us improve our educational offerings and make better decisions about course development and website improvements.

Managing Your Cookie Preferences

You have complete control over how tracking technologies work on your device. Every major browser provides settings to manage cookies and similar technologies.

Chrome

Go to Settings > Privacy and Security > Cookies and other site data. You can block all cookies or create exceptions for specific websites.

Firefox

Visit Preferences > Privacy & Security. Choose from Standard, Strict, or Custom protection levels for tracking prevention.

Safari

Access Safari > Preferences > Privacy. Enable "Prevent cross-site tracking" and manage cookie acceptance levels.

Edge

Navigate to Settings > Cookies and site permissions. Control tracking prevention and cookie behavior for individual sites.

Data Retention and Storage

How Long We Keep Your Information

Session cookies expire when you close your browser. Persistent cookies typically remain for 1-2 years unless you delete them manually.

Analytics data is aggregated and anonymized after 26 months. We retain user preferences for up to 3 years to maintain consistent experience across visits.

You can request deletion of your data at any time by contacting our support team.

Our servers are located in secure data centers with appropriate technical and physical safeguards. We regularly review our data practices to ensure compliance with privacy regulations.

Third-Party Services

We work with trusted partners who provide analytics and educational tools. These services may place their own cookies on your device when you interact with our content.

Each third-party service operates under its own privacy policy. We carefully select partners who maintain high privacy standards and provide clear opt-out mechanisms.

Popular services like Google Analytics offer their own cookie management tools. You can visit their respective websites to control how they track your activity across the internet.

Your Rights and Choices

Beyond browser settings, you have several options for controlling tracking:

  • Request a copy of all data we've collected about your visits
  • Ask us to delete specific information from our systems
  • Opt out of analytics tracking while maintaining essential functionality
  • Update your communication preferences for educational updates
  • Withdraw consent for non-essential tracking at any time

Remember that disabling certain cookies might affect website functionality. Essential cookies are necessary for security and basic navigation, but you can control everything else.

Questions About Our Cookie Policy?

We believe in transparency about how we handle your data. If you have questions about our tracking practices or want to exercise your privacy rights, we're here to help.

Email: help@systemcastly.com

Phone: +66 52 003 330

Address: 20/15-16 Soi Night, Muang Pattaya, Bang Lamung District, Chon Buri 20260, Thailand

Our team typically responds to privacy inquiries within 2-3 business days. We'll work with you to address any concerns about data collection or tracking technologies.